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FAQ

Frequently Asked Questions

Why does my DTF film seem to attract dust and cause white spots on my prints?

This is almost certainly caused by static electricity buildup on your PET film, which acts like a magnet for dust and debris. Static is common in environments where relative humidity drops below 35%. You can resolve this by increasing the ambient humidity to between 45–55% RH or by installing affordable anti-static brushes at the printer's film entry point.
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Why is a formal referral program better than relying on organic word-of-mouth for my DTF shop?

While organic word-of-mouth is beneficial, it is unpredictable. A formal program creates a repeatable growth channel that generates steady business, with industry data showing that referral leads have a 30% higher conversion rate due to built-in social proof.
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What is the recommended incentive structure for a DTF referral program?

The dual-sided incentive structure is considered the gold standard. For new customers, offering a 15% discount on their first order lowers the barrier to entry, while offering the referring customer a $10–$15 store credit provides a tangible reward for their advocacy.
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What items should be included in a high-impact DTF sample kit?

A effective kit should contain 5-7 pieces designed to solve common client concerns and showcase versatility. This includes a black cotton tee for white underbase opacity, a complex gradient print for color accuracy, a fine-line text design for detail resolution, a specialty effect like glitter or foil, and a UV DTF hard-goods sample to demonstrate total shop capability.
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