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FAQ

Frequently Asked Questions

How should I structure my pricing for urgent event merchandise orders?

You should not just charge for the cost of transfers; you are selling deadline assurance. Implement a 'Rush Production Surcharge' of 30–40% on top of your base sheet costs to reflect the risk and the priority status of the event order, which helps compensate for the specialized handling and dedicated resources required.
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What should I do if I see irregular banding instead of clean, periodic lines?

Irregular or erratic banding often indicates a contaminated encoder strip, which prevents the printer from accurately tracking the printhead's position. You should power down the printer and gently clean the encoder strip with a dry, lint-free cloth, ensuring you do not use any abrasive cleaners that could damage the timing markings.
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Do I need to re-design logos for UV DTF if I already have them for apparel?

No, you do not need to re-design them. A key strategy for operational efficiency is to utilize the same vector files used for your standard apparel transfers to generate your UV DTF decals, which removes the burden of re-design from both your team and your client.
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How can I ensure my event merch order is completed on time?

To guarantee timely delivery, partner with a print provider that has a dedicated rush workflow and clear, non-negotiable cutoff times for orders. Establishing a reliable, 24-hour supply chain for garments with local distributors also helps mitigate risks and ensures you are ready for even the most urgent last-minute requests.
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